Shipping Policy

At LOLFINDS, we aim to provide a smooth and transparent shipping experience for all customers.

Order Processing

• Order Processing Time: Please allow 1-3 business days for order processing, excluding weekends and holidays.

Delivery Time

• Estimated Delivery Time:
  
  Germany: 6–12 days
  United States: 7–15 days
  

Please note that delivery times are estimates and may vary due to factors beyond our control, including courier operations, peak seasons, weather conditions, or customs processing.

Shipping Origin

Products are shipped from our fulfilment warehouse located in China.

Shipping Costs

We currently offer: Free Standard Shipping (No additional shipping fees apply.)

Tracking Information

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.

Tracking details may take up to 48 hours to become active after shipment.

Customs & Import Charges

International orders may be subject to customs procedures depending on local regulations.

Any customs charges, duties, or import taxes that apply are the responsibility of the customer unless otherwise stated at checkout.

Delivery Issues

If:

• Your order arrives damaged
  
• Your order is incomplete
  
• Your order has not arrived within the estimated delivery timeframe
  

Please contact us as soon as possible and we will work with you to resolve the issue.

We recommend reporting any delivery issues within 48 hours of receipt.

Returns

If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order.

Return shipping costs for unwanted items are the responsibility of the customer.

Please refer to our Returns & Refund Policy for complete details.